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Develop "World Famous" Leaders
San Diego Zoo Global is a 95-year old not-for-profit organization with 3000+ employees. SDZG operates the San Diego Zoo, San Diego Zoo Safari Park and
the San Diego Zoo's Institute for Conservation Research. A comprehensive, world-class leadership development program has enabled the "World Famous" Zoo to develop "World Famous" leaders.
• SHRM 2011 Mega Session Powerpoint Download (Please note the file is very large and may take several minutes to download.)
Attract and Retain Specialized Talent
Vericare employs more than 500 licensed behavioral healthcare professionals, including
psychologists, advanced practice nurses, clinical social workers and psychiatrists, serving patients at
thousands of skilled care facilities across the U.S. In an effort to attract and retain highly specialized talent, Vericare initiated the ACE project - Advancing Clinical Excellence.
• Vericare featured at Society for Human Resources Workplace Excellence Awards ceremony: View now
• Learn how Vericare won the GRAND PRIZE for exemplary HR practices in 2010: Read more
• Vericare takes top Workpace Excellence Award: View now
Attract and Retain Talent
Cobham Sensor Systems (formerly REMEC Defense & Space, Inc.), is a leading provider of RF and microwave products for the defense and space industry. Based in San Diego, the company has 1000+ employees. In order to compete with other defense contractors locally and nationally for top talent, Cobham’s leadership embarked on a comprehensive employer of choice initiative to help establish Cobham as a great place to work and viable choice for highly talented technical workers.
• Cobham increases profitability by 78% and improves quality by 14% in 24 months: View now
• Cobham - Marble Award winner at 2008 Workplace Excellence awards winning video: View now
• Cobham's Workplace Excellence win featured on Wall Street Journal MarketWatch: Read more
• Cobham's former CEO, Jack Giles, praises the Excellence program: View now
• Cobham uses video to attract talent. View video now
• Cobham reduces turnover by 60%. Read the case study
• Cobham - medallion award winner at 2007 Workplace Excellence Awards. Read more
• Cobham takes MARBLE award for second time. Read more
• Workplace Excellence Award winners: View now
Retention
Mitchell International is a software solutions and ASP provider that relies on highly skilled knowledge workers.
The IS department introduced the Excellence program as a means to keep employees focused on priorities, establish
a positive work environment, and restore trust and confidence in times of high change. While the average turnover
in the industry is 11%, Mitchell's IS department successfully limited turnover to 5% in 2005, (a 3% decrease
from 2004) compared to the division average of 25%. VP IS, Linda Amaro, attributes increased retention and improved
morale to continued reinforcement and integration of the Excellence principles.
• Mitchell's IS team develops an Excellence game. See sample
Communication & Work Environment
Modern Postcard, a postcard solutions organization, faces a unique set of challenges managing a Generation "Y"
workforce. Sarai Rodgers, Director Human Resources, has a passionate commitment to creating a vibrant, fun working
environment where employees in their 20's and 30's feel connected, valued and thrive. Executive leadership
committed to bring the Excellence program in-house as a means to increase engagement and loyalty. The most significant
outcomes are: improved communication, more efficient use of meeting time, a dramatic reduction in gossip, and a
more positive work environment.
• Modern Postcard wins Workplace Excellence Award. Read article
• 89% of participants in our Excellence Survey report they are more effective. View results
• Employees confirm the Excellence program has helped them produce better business results. Read comments
• Modern Postcard uses the Excellence principles to celebrate national Customer Service Week See Calendar
Quality & Productivity
General Atomics Aeronautical Systems Inc. R&D facility introduced the Excellence program as the foundation for
a new mind-set to support their commitment to LEAN manufacturing and quality measures. Monika Galius, Manufacturing
Engineer and Excellence 'champion' drove the development of a company code of honor based on the Excellence
principles to support rigorous quality requirements and high workload. The most significant outcomes: improved
collaboration and increased productivity.
• GA-ASI develops a Code of Conduct based on the Excellence Principles. View code
Continuous Improvement
Padre Dam Municipal Water and Wastewater district has a strong commitment to workplace excellence. Augie Caires,
General Manager, and Debi Baczynski, Director of HR, believe the success of their organization lies in their
ability to become a highly respected "Employer of Choice." Offering the Excellence program to all employees,
including utility workers, is Padre Dam's way of acknowledging the value of each employee and establishing the
importance of continuous improvement. The Excellence program is an integral part of Padre Dam's "Quest for
Excellence", a long-term strategic plan and bid to win the Baldridge Quality Award.
• Padre Dam posts signed Excellence Code of Conduct in lobby. View code |
